How to Use the Lamu Teachers Portal

Getting Started

Every teacher needs an account to report issues or file welfare claims. It takes about two minutes.

1. Go to the Sign Up page from the home page menu.
2. Fill in your name, username, email, and phone number, then choose a password.
3. Click Create Account — you'll be taken straight to the Sign In page.
4. Sign in with your username/email and password to reach your dashboard.

The Sign Up page — fill in your details to create an account.

The Sign In page — use your username or email and password.

Reporting a Case

If you need to report a gender-based violence or workplace welfare issue, this is done confidentially from your dashboard.

1. From the sidebar, click Report Case.
2. Select a category, priority level, and the date of the incident.
3. Describe what happened in the description box.
4. Optionally attach evidence (a photo, PDF, or document) and add a witness.
5. Click Submit Case — you'll get a case reference number to track it.

The Report Case form — describe the incident and attach evidence if you have it.

Tracking Your Cases

Every case you submit can be followed from your dashboard until it's resolved.

1. Click Cases in the sidebar to see a list of your submitted cases.
2. Use the filters to search by status, priority, or category.
3. Click View on any case to see its full details, status timeline, and any notes.
4. You can add a follow-up note at any time from the case detail page.

The Cases page — filter and search through all your submitted cases.

A case detail page — see the status timeline and add notes.

Welfare Claims

The welfare claim system provides assistance for teachers facing hardship. Reporting and claiming is a two-part process.

4.1 Register a Dependant

1. Go to Teachers welfare → My Dependants.
2. Click + Add Dependant and fill in their details and relationship to you.
3. Upload a supporting document — a National ID, Birth Certificate, or Marriage Certificate depending on the relationship.

Register a dependant before submitting a claim on their behalf.

4.2 Report & Claim

1. Go to Teachers welfare → Report & Claim.
2. Choose the scenario type (illness, bereavement, accident, etc.) and the affected dependant.
3. Describe what happened and attach any supporting evidence.
4. Click Submit Request.

Submit a welfare claim by describing the scenario.

4.3 Track Your Claims

1. Go to Teachers Welfare → My Claims to see every report and claim you've submitted.
2. Each item shows its status: Submitted, Pending, Approved, Rejected, or Paid, along with the amount if granted.

Submit a report — then claim if your access is active.

Notifications & Profile

Stay updated and keep your account details current.

1. Click the bell icon in the top bar to see your notifications — new updates show a red count badge.
2. Go to My Profile to update your phone number, upload a profile photo, or change your password.

The Notifications page — see updates on your cases and claims.

The Profile page — update your details, photo, and password.

For Officers, Secretaries, Treasurers & Admins

If you review cases or welfare claims, here's a quick overview of what's available to you.

Frequently Asked Questions